FAQ

What payment methods do you accept?

We accept PayPal to ensure a secure and convenient payment method for our customers. If you prefer to use another payment method, please contact us and we’ll be happy to assist!

What is the delivery time?

Delivery times may vary depending on your location. During the checkout process, you’ll see the available shipping options and the estimated delivery time for your order. We work hard to ensure your products arrive quickly and safely.

How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking code. This will allow you to easily track your order directly on the carrier's website.

Can I return or exchange my product?

Yes, if for any reason you are not 100% satisfied with your purchase, we accept returns and exchanges within 30 days of receiving your order. Please contact our customer service, and we’ll be happy to assist you with a fast and easy return process.

Are the products tested on animals?

No, none of our products are tested on animals. All of our products are cruelty-free because we believe in ethical and responsible beauty.

How can I contact customer service?

We are here to help! You can reach our customer service team by:

We are ready to answer your questions and ensure your shopping experience is the best possible!